Privacy Policy
1. Introduction
AllTails Care ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application ("Services"). By using our Services, you consent to the data practices described in this policy.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you create an account or purchase a subscription.
- Pet Information: We collect information about your pets, including names, species, breeds, ages, and health records.
- Usage Data: We collect data on how you interact with our Services, including IP address, browser type, operating system, pages visited, and the time and date of each visit.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Services
- Improve, personalize, and expand our Services
- Process transactions and send related information, such as purchase confirmations and invoices
- Communicate with you, including for customer service, support, and promotional purposes
- Monitor and analyze usage and trends to improve user experience
4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- Service Providers**: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Legal Requirements**: We may disclose your information to comply with legal obligations, protect our rights and property, or respond to legal requests.
- Business Transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Your Choices
- Account Information: You can update or delete your account information by logging into your account and accessing the account settings.
- Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our Services. Your continued use of our Services after such changes constitutes your acceptance of the new Privacy Policy.